Policy Management
We have invested in technology to allow our clients to contact us in whatever way they wish. Text, emails, phone calls, and even the occasional walk-in client all get the same attention. Even better, our clients can log directly into our Client Center to view policy information and submit changes to be processed on our next business day!
Team
Instead of having one agent who wears 20 different "hats", we have divided our team into groups that work collectively to complete tasks. This approach allows each of our team members to focus on the areas they excel and for our clients to get policy changes and questions answered more promptly. No, you may not be talking with "Todd" every time you call, but you will be directed to the person most adept at handling your specific situation so you can get back to living your best life.
